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Home >> Faq >> Warranty

  1.  Goods are warranted free from defects for a period of 12 months from date of despatch. Should Goods become defective within this period and the Customer has complied with the Procedure for the Return of Goods set out below, the Company may at its discretion repair or replace the defective item.

  2.  Stickers affixed on Goods should be treated as warranty labels and should not be removed. Removing warranty labels may void the Customer's warranty.

  3.  The warranty is void if the defect in the Goods arose from fair wear and tear, in consequence of any act of neglect, wilful damage, accident either by the Customer or third party, use otherwise than as recommended by the Company, failure to follow the manufacturer's instructions or manual, or unauthorised alteration, repair, replacement or installation has been carried out without the Company's approval.