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Home >> Faq >> Order

   1
.  The description of the goods shall be that on the price list and quotation.

  2.  The Customer is responsible for verifying the contents of the sales invoice including the price, description and quantity before purchasing. In the case of orders placed by telephone, the Customer is responsible for verifying the sales order before purchasing. In the absence of manifest error the sales invoice or sales order in the case of telephone orders, be deemed to have been accepted by the Customer.

  3.  The Customer is responsible for verifying suitability and compatibility of the Goods before purchasing.

  4.  Under no circumstances shall the liability of the Company exceed the price of each item and the Company shall be under no liability whatsoever to the Customer or a third party of any direct/indirect loss or damage (whether for loss of profit, loss of business or expected loss of profit or business, depletion of goodwill or otherwise), costs, expenses or any claims for consequential compensation which arise out of or in connection with the Contract.

  5.  Orders accepted by the Company but prior to despatch of the Goods shall not be subject to change or cancellation by the Customer without the consent of the Company and without reasonable notice being given to the Company. A minimum of 20% of sales order as handling charge and cost of carriage may be applied to orders changed or cancelled.